Contact & Support
Need help with Churnd? We're here to assist you with any questions or issues you may have.
Get in Touch
General Support
Email: support@churnd.io
For general questions about using Churnd, account issues, or technical support.
Legal & Privacy
Email: legal@churnd.io
For questions about our terms of service, privacy policy, or legal matters.
Data & Privacy
Email: privacy@churnd.io
For data deletion requests, privacy concerns, or CCPA/GDPR related inquiries.
Partnerships
Email: partnerships@churnd.io
For business partnerships, integration opportunities, or collaboration inquiries.
Additional Information
Questions? Contact us at any of the email addresses above for prompt assistance.
Frequently Asked Questions
How accurate is the bonus information?
We strive to keep all information current, but bonus terms can change frequently. Always verify details directly with the financial institution before applying.
Is Churnd free to use?
Yes, Churnd is free to use. We provide bonus tracking and information services at no cost to help you maximize your financial opportunities.
Do you guarantee bonus payouts?
No, we cannot guarantee bonus eligibility or payouts. Financial institutions have sole discretion over bonus awards. See our Financial Disclaimers for more information.
How do you protect my data?
We use industry-standard security measures to protect your information. Review our Privacy Policyfor detailed information about our data practices.
Can I delete my account?
Yes, you can request account deletion by contacting privacy@churnd.io. We will delete your personal information in accordance with our privacy policy.
What about tax implications?
Bank bonuses may be taxable income. We recommend consulting with a qualified tax professional about your specific situation. Churnd does not provide tax advice.
Response Times
We typically respond to support emails within 24-48 hours during business days. For urgent issues, please mark your email as "Urgent" in the subject line.
Send us a Message
Community Guidelines
When contacting us or participating in our community features, please:
- Be respectful and professional in all communications
- Provide accurate information about any issues you're experiencing
- Avoid sharing personal financial account information
- Check our FAQ and existing documentation before submitting support requests
- Use appropriate contact channels for different types of inquiries